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StoryGuide LLC

  (11) Reviews
 
Sandra Robinson
By Sandra Robinson
1/26/2023

Carolyn put on my first set of eyelash extensions. She is warm and personable and explained everything as she was working. She made me feel right at home and treated me as a friend. The eyelashes looked great. They were natural looking, just what I wanted. I would definitely recommend Carolyn for makeup. I will definitely go back to her. I am sure that if you visited Carolyn for one of her professional services, you would not be disappointed, and you would probably go back to her and become a long-time client. Thanks Carolyn, I look forward to seeing you again.

 
JC Thomas Conway
By JC Thomas Conway
10/23/2019

Found this on Groupon for my daughter. Space was tricky to find. No booking system that sends confirmations. Rescheduled the appointment once over the phone. When we arrived to the appointment a few minutes early, we knocked and received no answer. I noticed another GROUPON customer had a similar experience, but worse because the business owner never arrived to open the door or answered the phone. So I called and she answered. Said she booked the appointment on the wrong day by mistake and apologized, asked me if we can wait for her to arrive in about 20 minutes since she said she was coming from a different location. After 30 minutes she arrived and let us in. She thanked us for waiting and apologized again explaining she thought she rescheduled my daughter's appointment for the next day. This is where a booking system comes in handy for a business (which are available for free). She told us the procedure would take 15-20 minutes...which was the basis of why we were able to stay, because we had somewhere else to be later. About 3 minutes after we arrived, another customer walked in for her appointment. 50 minutes later (and completing the aforementioned customer's service in front of ours) she finished. Had to listen to her make ignorant LGBT-insensitive remarks.. specifically that she thought the appointment was for me and that I didn't sound gay, that the only men who get eyebrows done there are gay. This was the final straw for my daughter and I, who are both LGBTQ activists. I've never experienced a less professional, more inappropriate and totally unacceptable to experience in the salon/personal care/beauty industry before this. Even if she believes this, why would a small business owner think her place of business and customer's first impression is the time and place to voice her sexual orientation stereotypes?? To make matters worse, I posted a review like this on Groupon (limited to 160 characters) and was going to leave it at that. But, she made the mistake of replying to the review with an absolute denial of what I typed above, then assigned blame to me. She told me to tell the "whole truth" so here it is. You can hopefully read her response on Groupon and be the judge for herself. Nevertheless, her lack of honesty, accountability, and professionalism is why I posted this review and I hope she uses this as a launch pad to learn and grow, not a lunch pad to throw a verbal assault at a first time customer.

 
Bonnie Gibbons
By Bonnie Gibbons
9/20/2018

On a whim, I purchased a Groupon to get my eyelashes done before going on vacation. I figured this was a good way to save time getting ready, and didn't want to worry about raccoon eyes (we were snorkeling, riding wave runners, swimming, ziplining, jumped off a cliff, etc). I was nervous but Carolyn was very personable and it helped me feel comfortable. Overall it took about 2 hours, and the results were a little more dramatic than I expected but after a day or two I became used to them, and received SO many compliments! The first week, maybe 5 fell out but I know a lot were used in the process, and it was all natural and there were no gaps or anything. They lasted me a good 3 weeks without any noticeable gaps, but eventually started to fall out as expected (which was explained to me from the beginning). Believe me, with all of the above activities, I gave my lashes quite the beating! They did EXACTLY what I wanted them to do, and I was very happy with this service. If you’re considering getting your lashes done, give Carolyn and Face to Faces a try!

 
Lisa Paris Amodei
By Lisa Paris Amodei
7/9/2018

I had such a great experience! so professional and down to earth. my new lashes are amazing!

 
Laura Monica
By Laura Monica
8/9/2017

I have never been so comfortable with someone! Well organized, clean, meticulous, easy going, sweetest person I've met in a while. She made the time go by so fast with great conversation!!! On top of that, I'm extremely pleased with her work. My lashes look great!!! Thank you sissssssssssss haha (inside joke)

 
Mary Ann Galida-Teitman
By Mary Ann Galida-Teitman
6/26/2017

Carolyn is such a talent. She pays attention to every detail. I love my new lashes. Do yourself a favor & give her a call, she's amazing �

 
Tara Lynne
By Tara Lynne
9/29/2016

Not only is Carolyn super talented, she's just an amazing women all around!! She takes pride in her craft and it shows through her work.

 
Ker Mcgettigan
By Ker Mcgettigan
9/23/2016

I have had the pleasure of working with Carolyn Daniels of Face to Faces many times, and am always impressed by her professionalism and talent as a make-up artist. As the manager of a Forbes rated Spa and Salon that specializes in bridal services, we are extremely picky in our selection of make-up artists. Carolyn has proven time and time again that she is more than able to create the flawless, photo-finish look that every bride and bridesmaid desire. On top of all this, she is one of the most personable individuals I have every had the opportunity to work with! I cannot say enough wonderful things about Face to Faces, and will continue to use Carolyn's services in the future.

 
Melissa Chromiak
By Melissa Chromiak
5/10/2016

Carolyn did such a lovely job on my bridal party!!!! And she made everyone look so amazing. She's so polite and helped me put my gown on. So sweet. I highly recommend her she is just a god send. She stayed to touch up all of our make up and I told her she didn't have to but she said she didn't mind she wanted us all to look outstanding. Now my sister wants to use her for her wedding now. And my sisters friend too!! Anyone that uses her for make up will be in great hands

 
Cecilia Grace
By Cecilia Grace
3/15/2015

Carolyn was pleasant and professional! She made the Bride even more beautiful for her wedding day! She ROCKS!

 
a YellowBot User
By a YellowBot User
8/26/2013

Contact me at (888) 991-0270 for creative storytelling from a script writer in Greensboro, NC.

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