Tim Rowen: Allstate Insurance

Very helpful whent above and beyond to make sure. You have the best. Deal would recommend it

Amazing staff and service. I can Always count on Tim Rowen and his team to fulfill my insurance needs. Thank you

Goos ppl n good place

I absolutely love my agent! Frances is always so professional and patient in answering my questions and helping me understand my policies. I know I'm in good hands with her and I always recommend her to people when I can.

Easy to sign up and good price.

I feel great

Allstate has been great. Super easy to renew and always there when I need you.

Felt welcome andComfortable and was handled on a professional level

My team and I look forward to assisting This is not true your team is not working for me

It’s a good price they do a great job at handling what I need over the phone

Not only do I love Allstate but my agency is great always so willing to help you and caring for every one of your needs!

Staff is friendly, professional, and goes the extra mile for customers.

So far so good -- I think that what you offer for the price is quite reasonable -- and I'm quite pleased.

H

Good for distance account

Cool

it's been a good experience

No issues

I am very disappointed in the service my husband received today 11/9/18. They **** to him.and told him u never went in on Tuesday 11/6/18 to cancel insurance on our auto. I in fact went and signed paperwork to cancel it and they took copies of our new auto purchase which showed we traded our old car. I will be there on Monday, 11/12/18

I will no longer continue my services with you since you increased immensely my premium.

I am please with Allstate.

Very well,Carmen has been very nice and helpful. She deserves a raise 😄

Ok.

Enjoyed the lunch and hospitality from your agency. Thank you for all your great service over the years.

I am in my 50’s with a good driving record, however, my premiums have increased even though I have not made changes to my coverage and my vehicle is older. I am contemplating changing insurers when the time comes to renew.

Good agency, answers questions quickly, easy to work with

Excellent

Great and very friendly also cost is great.

I am impressed with the service and how quick and smoothly it went. Very satisfied!

very good, office staff friendly and knowledgeable. Answered my questions and provided service.

I would tell them to shop around and choose what’s best for them

Not happy about my rates going up because Allstate has had to payout a large amount of claims due to the fires. My auto and renters insurance has nothing to do with home owners fire insurance, may Allstate would like to look there to easy the pain. As for your Office Tim, they are great.

Not impressed with universal home insurance

None

Very satisfied!!

Frances was super helpful patient an nice

Your agents are knowledgeable and always answered my questions in a timely matter. Thank you for such Giood service.

I was impressed with the person who called me, sorry I can't remember her name. She went over my policy and asked if I had any questions. Thank you for being professional and spending whatever time was needed to answer my questions.

I had to try the road service and it took from the minute i called all state to get my car jumped less than 25 minutes, i am absolutely satisfied with all agents, by the way this is my first time ever needing rd service in over 18 months, keep doing the good job ✌😉

I just had to try the all state road service, and it took 25 mints from my call to having my car jumped and i went to post office, absolutely satisfied with all agents, thank you

It was really nice that your agent took his time to explain the policy. He didn’t just try to sell us he really wanted the best for us. That was nice.

Dan & I have been extremely pleased with the business we have done with you for many year and the excellent service we have received. The only reason I say that I would be neutral in referring you, is that we live so far from your office now. I know that we have always worked well on the phone, but if some one I knew was looking for an agent they may want to find a local office.

It’s a very good experience.

Everyone in the office is very helpful and informative on the polices. I had some concerns about my new bill but they had went over with me why the prices had changed.

NO advocacy. That's what it felt like. My wife was broadsided. Taken by ambulance to the hospital. The CHP report determined the other driver 100% at fault. The other driver was unresponsive to questions as to her insurance carrier. Once KEMPER was determined to be her insurer, they misled, **** and were generally, difficult. Presumably, because we didn't have comprehensive, Allstate did little to nothing to advocate for us. You "farmed" the claim to corporate. Mediocre at best. Infuriating at worst. He hired an attorney, for the first time, to advocate for us. "The good hands" dropped us.

Always helpful and friendly. Takes the time to review my policy with me.

On Friday, my experience was very good!

I am happy with your services

Ok no problems

It’s all been good.

Staff is always willing to assist.

Always have had good service.

I am not compensated to advertise my feelings or thoughts as to Allstate. You provide a service and I pay the bill. At the same time I receive notices that I must fill out so you can't share information with your other companies. How about you can't share information unless I sign and initial a yes box? I find it a waste of time and waste of a stamp to "ask" that you not share personal information about me. My business is with your company and not your affiliates.

Everyone is respectful and always helpful.

Local business with great service. Recently purchased a home and adding that to my policy was not only affordable but extremely easy. I honestly wouldn't look anywhere else for insurance.

They are great until you have a question about a claim, then you get I am sorry you have to call the 800 number. I went with a local agent thinking I would get better service but I was quite mistaken. I changed my address and received am email conformation but the new insurance card went to the old address anyway. They claim to have great customer service but I have been disappointed several times. I am currently looking into other insurance.

Has always been very good

always friendly and thoroughly professiomal . my experience with everyone in I've dealt with in this agency has been helpful and warmhearted with MY concerns and needs utmost. they go out of their way for me time after time.

Every experience I’ve had has not been pleasant. I’ve been searching for new insurance, but still waiting to hear back on a few.

First, I want to apologize for missing my appointment. One question I did want to ask; I see you Allstate commercials advertising good driver discounts & cash back. I have been insured with you for a few years and I have never seen a cash back discount/rebate/offer. So can you tell me how that program works? And how do I qualify for this program? Because it seems, my premium always seems to go up each year. Thank you. Gil

I have had no real problems with the agency. Rather, sometimes not happy about the coverage offered in the plans.

Appreciate the wonderful service,for our home and car insurance needs. Very helpful when we needed to contact insurance company for claim service. They went above and beyond their regular duties to make sure everything was taking care of. Thank you

Always professional good people great service !!

I feel good

Like notice when payment is taken from account. Disappointed that I have still not received a response from email sent regarding Matthew's account.

it is good.

it's been fine. no issues whatsoever.

Very great service! My family has been utilizing services through Tim Rowen (Allstate) for over 30 years. Thank you for assisting me with my rental insurance.

Great service and staff

My experience with your company so far has been a very good one. Your representative has been extremely curtious and helpful.

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It’s been good

Fast and accurate. Good job.

Tim, your whole staff is professional and courteous. Please give them all a pat on the back.Thank you Paul Ovro

This is a great company with the best staff!! They are always so helpful and answer any questions I have. I feel safe with them.

My concerns were addressed and I was satisfied with the outcome.

You took care of the problem promptly I am satisfied with the outcome.

Very positive. As always, Frances was very helpful and took care of business!

Dear Alllstate, I can't express the peace of mind you have given me with the recent fire. Your professionalism, kindness, understanding and willingness to restore my mom's little house was above and beyond...The ads are correct..I am in good hands..thank you from the bottom of my heart..Cheryl Larkin

Customer service was great very friendly staff and great smiles.