Tom Neumann: Allstate Insurance

Lissette is wonderful! She’s is patient, polite. knowledgeable & always follows up.

A

Very confident

Mostly great

quite satisfied so far.

Very positive. No issues

excellent customer service / waiting for renewal to check new rate increase

Ok,sorry x the miss anderstanding about the coverage for the rental car.

Great Agency would recommend to a friend

I am very satisfied.

It is too early to provide our comments.

Profession caring and constant follow up calls

good.

Very helpful people, they look forward to get you the best price for your insurance necessities.

****** how much my car insurance rate has gone up the past few years despite driving an inexpensive car

its good but why does my rate go up and my drinking record is good

I feel great. You all are very nice and efficient!

Felt great!

Very helpful, always good information and suggestions

Agency service is generally good. Problems emanate from the Insurance companies themselves. The owner of the company tried to rectify a payment glitch caused by UPC changing its software but gave up as did this customer owing the the inane system used by UPC. Kudos for trying. Allstate has been over charging every year as they bill twice as many miles as are actually driven. Despite submitting written and photographic data to support the rate reduction, nothing has changed. Time to switch auto carriers.

People Lissett is awesome. Very helpful!

Excelente very professional and quick thanks

I feel comfortable dealing with Lisette

Excellent customer service, ms. Rachael is very attentive and makes sure all my questions are answered.

I'm happy with you guys. I just need you to stop sending email and mail about home insurance.

I am very satisfied with my experience. I am able to speak to real people each time ai call and not an automated service.

Very good!! Millie is always helpful. She explains all my questions so that I understand everything. We go over payments and coverages.

I used to deal with Milagros Rivera in that office and I always receive the information needed and an excellent treatment from her. She always replies in a timely manner and is extremely helpful.

I asked a number of times to change my e-mail address. To "kenneyKuscher2comcast.net.I was call to confirm change twice. why has it not been done? Ken Kuscher

Was done on a timely basis. No problems

The assistance provided by your Millie Rivera was prompt and outstanding. I have always received effective service from your agency. Thanks a million.

Jerimiah does a fantastic job along with Rachel. I am disappointed in Allstate which has a price increase every 6 months. It gets old. I think you need to get rid of your rewards program as it is a joke. To many commercials on TV especially on motorcycles. If the trend of increase continues I will have to start researching my options.

Everything has been easily taken care of in my time of crisis. Even while on vacation in another state Leslie, Kayla and Rachel helped keep me calm and get through what needed to be done. I love Allstate!

I'm very happy with all the information and knowledge from you agent.

Great customer service. I got a great deal on car insurance for all our vehicles. Got a deal on renters insurance for my college student that I didn’t even know was available. A wealth of knowledge and super friendly informative staff

Great service! You have been our agent for over 14 years and we have been happy with the products and customer services throughout! Thank you

Excellent and attentive.

Always helpful, respectful and friendly Willing to go out of their way for customer

always accommodating and works hard always pleasant on the phone

Good experience overall;however, price seems to increase continually.

ok

The great service that I receive from the Tom Neumann agency is the reason why I have not gone elsewhere for my insurance needs.

Very friendly staffs.

ALWAYS GREAT SERVICE

Very professional

Completely satisfied.

Always good !!

THE AGENCY HAS HELPED ME WITH ALL MY INSURANCE NEEDS AND HAVE HELPED SAVE ME MONEY

In the beginning I wasn't sure I had done the right thing by switching insurance my insurance company. After getting to know you and your staff I know I did the right thing. You have put all my doubts to rest very quickly. I told you what my financial expectations were and you kept my premiums exactly where I needed them to be. Millie is a treasure. She is warm, friendly and caring. I hope to be with you for many years to come. Francine Raskin

The staff is very helpful and responsive. We appreciate their communication to keep us posted.

I am very satisfied with Allstate and my agent s office.The coverage is good and the price is right.

Very good customer service. call backs in very acceptable time Very courteous

I was very satisfied.

I’m new with all state but but I would recommend it to everyone, you guys are great!

No problems Courteous service Also no claims

Everyone was very helpful. Thanks for making the change easy.

Great understanding experience.

The staff at the Tom Neumann Agency has always treated me like family and they are always making sure I'm insured properly. I recommended them for all of your insurance needs!!

Very friendly and efficient

I have always have a very good experience with the agents at Tom Neumann agency. Thank you so much!!

The staff is friendly and efficient. They always return your phone calls and respond to your emails. When I had a claim they made sure everything went smoothly.

i HAVE NO COMPLAINTS WITH MY SERVICE.

I happy with my family end life because you’re giving security thanks

Rachel is always helpful and professional.

Tom, is a very professional individual that not only knows the business but is a pleasure to deal with. He is always has time and truly answers all my concerns!

Excellent

Luckily I have not filed a claim

Very confident that your Company has my Family's interest at heart. Your representation has been a rewarding experience for us.

Great agency. They go out of their way to find you the best rate for your policy and calls regularly to check if you have any questions or want to update your policy.

I've been provided great customer service.

Customer for many years and they have always provided great service

My experience with theTom Neumann Agency went very well the Agency was very prompt on answering any questions I asked them.

Still not a fan of insurance co

I have been very happy

I felt comfortable

HAVE BEEN WITH TOM NEUMANN AGENCY FOR YEARS! THEY HAVE HANDLED ALL SITUATIONS QUICKLY....ESPECIALLY DURING HURRICANE SEASON. GREAT PEOPLE TO WORK WITH!

Nothing but good things. Very responsive to all needs.

It is always a very positive experience. Thank you

I've been with with Allstate for 5 years. Such an accommodating, patient and professional staff.

Excelente