Trabuco Air

This is a great company! The customer service was excellent and I truly appreciate their ability to perform the work quickly and cost effectively. When you call, ask for Robert! He's awesome!

Trabuco Hills Air really came thru for me. August 2016 my air conditioner had quit during a 5 day heat wave. First I called another Heating/Air company they came out and told me I needed to... more

Called him and the gentleman on the phone was very generous and not all about the money and help me through getting it fixed because it was a simple job. I will definitely use them for bigger jobs in the future

Trabuco Air? I'm definitely glad they're there! During the summer months in Southern California, a working A/C unit is a must. So when mine gave out after continuous use, I was left to cook. Already in dire straits from my high electric bills, I checked around and many of the quotes were simply out of my budget. I called Trabuco Air and the next day, they came out and gave me a reasonable, honest quote. The installation process was a breeze and Brandon Decker really seemed to know the ins and outs of my new, functioning, unit. Friendly service and punctuality is what I look for when I need work done and Trabuco Air definitely lived up to my standards.

We met Robert Decker on a Home call to Repair our air. The initial service call started off great. But it went from Good to Bad in a few days. After checking our unit in a few minutes, his diagnosis sounded great only! Roughly 500.00 minus our 109.00 service call and the 75.00 coupon in Home magazine gave us hope that this was a great save we paid 350.00 never saw a part that needed to be replaced and a honest guy telling us to give the unit about 24hours to kick in and cool off our home. Well All I can say is we are still Hot! We gave him an opportunity to come back and fix the problem, but he said apparently this was a quick fix and now we all of a sudden needed to purchase a new unit (10,000-15,000) Wow go figure! FROM NOW ON JUST BE UP FRONT WITH THE CUSTOMER ROBERT DON'T BANDAGE THE PROBLEM WITH HOPES FOR US, BUT MONEY IN YOUR POCKET FOR YOU.. WE ARE NOT IMPRESSED WE HAVE A TRUST ISSUE AT THIS POINT. THAT'S WHY MY HUSBAND ASKED YOU TO LEAVE OUR HOME AFTER THE SECOND VISIT. THANKS BUT NO THANKS FOR TRYING TO HELP US FINANCIALLY.. WE FEEL RIPPED OFF AND ROBBED SINCE YOU REFUSED TO REFUND OUR MONEY (350.00). REGINA AND ANTHONY JONES.. BTW WE CONTACTED ANOTHER COMPANY, THAT ACTUALLY TOOK THE UNIT A PART AND DIAGNOSED THE REAL PROBLEM (COMPRESSOR) NOW WE WILL BE OUT OF ANOTHER 800.00 ON TOP OF THE MISDIAGNOSIS OF 500.00. THANKS FOR THE RIP OFF ROBERT

Hot, very dang hot! So thankful that you guys are 24 hrs and willing to hop on down the road to our house. Not worried about my dog and cats in the heat tomorrow. Thank you guys! God bless!

Robert was honest and straightforward, and he knows his stuff. He even saved me some money by showing me how to DIY an easy fix with a less expensive part. Highly recommended.

I do not usually post reviews, however, in this case I just wanted to let anyone known if you need repairs and want an honest, professional group of people Trabuco Air is the place to call. We have an older air pump system needing repair. I had seen an ad in a local business flyer and decided to give Trabuco Air a call and we are so happy we did. A tech was sent to our home the same day I called, which was in it's self impressive. After examination and photos of the unit we were offer a few different options how to proceed. We decided to replace the cooling coil portion at this time. After replacing this portion we had a small issue with the heat. Robert is amazing he explained everything he was doing in a way we understood to trouble shoot the issue and resolve the problem seamlessly. We can't say enough good things about the team of professionals that make up Trabuco Air, especially Robert! It was a pleasure meeting and working the Trabuco Air Team!

It was by chance that I found Trabuco Air - I moved into a 50 year old home that was in serious need of renovation. The HVAC was replaced a year earlier but all of the ducting was original and... more

Had him come out to my house. He did a fabulous job. Very satisfied with his service.ive never been so happy and satiated in my life .truly made my day

Spoke Robert who helped me figure out what filter I needed to buy. He was so helpful and knowledgeable. I highly recommend this company to everyone! Thanks Robert!!

Robert from Trabuco Air was on time, took his time to evaluate the problem, kept communicating while we waited for my part to come in, and fixed my furnace for the price he quoted. He seemed very... more

I had an older model central air system that was built with the house in the mid 50's. It was an incredible unit but finally age took its toll. It needed to be completely taken out and a brand new system installed. Robert and his team not only did a wonderfully professionally done job, he was also very courteous, friendly and made me understand every aspect of my new heating air unit. Thank you for Robert and his team a thousand times over

My furnace would not kick on, so I called Trabuco Air based on their reviews of being honest and helpful. I spoke with Bob, and he was able to send a tech out that same day after discussing with me what could be the problem. They arrived on time and were very polite and respectful of my home. They diagnosed the issue quickly, gave me a detailed explanation and price, and fixed it. They also checked out my A/C unit, and showed me other issues that may cause future problems. I was most impressed by their non-pushy way of letting me know this without trying to sell me anything. I would definitely recommend this company for anyone who is looking for a professional, trustworthy A/C guy.

Trabuco Air are the 'best'. My Nest thermostat had not worked correctly for 3 years (no heating) but it was time to get it fixed. Robert turned up and within a short period of time everything was working. No sell or other services - just a diagnoses and fix of the problem. Highly recommended.

Family Owned. Family Operated. Family Values.

Before choosing Trabuco Air, i had numerous contractors come by to give me an estimate on replacing my HVAC system. I was given every reason under the sun for why their equipment was the best but... more

We had Robert come to our house to offer a second opinion of the installation of a new HVAC system that was installed by another company. If you're wondering why you would need a second opinion,... more