Tyler McGlasson: Allstate Insurance

Awesome service by Tanya - took my call and completed my request in a lightning fast manner - polite, professional, and thorough!

Tyler and his team have always been friendly and ready to help in any manner possible. I feel like they keep an eye out for opportunities to maximize your coverages in a cost effective manner.

The staff is always pleasant and helpful and work to answer all questions promptly when possible.

I have had no problems with the insurance and the agency keeps me updated on new items available if needed. always answers my questions when I call .

Always there to help, the minute I need them. ...Thanks

We been with Allstate for so long and we don’t have any problems

I have been with Allstate/Tyler McGlasson insurance company for the last 8 plus years and they have never failed me with anything I have needed. I would recommend them to the highest degree of customer service. I currently have Auto and Homeowner insurance through Mr. McGlasson branch. I also want to point out the young lady Corey Freeman is one of the main reason why I continue to do business at the Tyler McGlasson agency. She is world class with every aspect of her Job. As a business owner she has even taken the time out of her day to help answer questions for me that were not related to my policy. There hasn't been an issue they were not able to get resolved for me and my family.

great

You are great! I appreciate the great customer service that you provide.

Have had Allstate Ins for many years and am very satisfied.

Love these guys and girls. They treat me like family.

Quick response on calls and employees are very knowledgeable.

The young lady did a very good job of walking me through the maze to get on line. I still do not understand why drivers with insurance seem to be picked by rate increases because more and more drivers do not have any insurance. I would hope that the states take the lead and enforce that all drivers must carry insurance. I strongly believe that this would bring down these high rates being charged.

Agent was very nice and helpful.

Good👍

Rates high

I feel really good and happy about all your staff, they answered all the questions i had about my insurance needs and even better was your bilingual personal. Keep up the good work.

Everyone is always very friendly and helpful!

Service I received when new air conditioner was need was great. But sure had a incease to pay it. Also auto insurance went up quite a bit. I changed to another insurance company because of increase. I do not have any insurance with you any longer. Maybe if you would have called when increase went in and tried to work with my policy I would not have changed Since I cancelled I have received calls from you and get emails all the time thanking for my business which alstate no longer has.

I feel they are looking out for my best interest when we review my insurance needs every year. Enjoy doing business with them. Thank you

Very helpful

The Best service Tyler McGlassons office is wonderful very helpful I really like all the staff i have ben with this agent for yrs and Allstate is the best

Thank you for being a great agent I have and will recommend you to family and friends we love Allstate

Everyone is nice they call back and check in with me I just not use to the high insurance rates of Texas I wish it lower like I had in Colorado and missouri

very positive. .good follow thru

i love it here it it awesome omg hahahahhahahahahhahahahahhaa

Very professional productive and willing to help you!

Everyone is Very friendly. Love the customer service. They always give you the time to answer any question they even call back to check on you.

Terrible experience with this office. They wrote up a quote listing my boyfriend as my husband even though I told them 10+ times that we were not married. They said it wouldn’t matter but they could get me a cheaper quote this way. Turns out that it does matter and this is insurance *****. Multiple attempts to talk to Tyler were denied. I have multiple emails and text messages where I told them no to process the quote but they did anyway. They took $1200 out of my bank account and held it for weeks while they tried to reverse the charge. I ended up going through another allstate office where they wrote me an honest quote (not putting me into a false marriage category). I can’t imagine if something would have happened to my house or car and I wouldn’t have been covered because of Tyler’s offices gross negligence and just wanting to close a sale. Tyler’s office and dishonest staff are not who I would want insuring me.

Was not able to get what I had wanted.

Tyler and his agents have always been helpful and friendly.

Always friendly, professional and timely when I call. Great agency!

I really appreciated your office helping to resolve the issue with my Homeowner's policy. Corey helped me resolve the issue and was able to keep my insurance policies with your office. Thank you for caring.

It’s been uneventful . 👍🏼

I feel secure with Allstate Insurance and have had no problems with them in the many years I've used their services.

Very good service and great customer service.

Few to mention but to date all positive. Will be in contact in very near future regarding FEMA and flood insurance

Wonderful! We've been together for years 😁

I have asked Allstate for an insurance card twice and have yet to receive anything in the mail like the Email stated

So far, so good.

It’s been a good experience since I became a customer

Fast & efficient.

Last year I was called to set up a conversation with Tyler McGlasson to discuss my upcoming insurance update. I was unable to meet the days I was offered and was told I would be contacted again to try to set up another day and time. This return call was never made, my insurance was updated without any information being given to me, my price increased without any effort from the providers to discuss possible discounts with me. I felt ignored, neglected, and unappreciated. I have had very little contact with the office, and what contact I have had was initiated by myself having to get someone to send me updated insurance cards because they were never sent to me. Each time I ended up having to go into the office to get them printed. Just not the positive experience I was assured I would continue to receive after I initially signed on with Allstate. I would not recommend this particular office to a friend. Perhaps another agents office would do a better job of providing excellent customer service, but this one does not.

My experience YTD has been good.

Need copy of insurance card

Very good agent

We are very satisfied with our experience with your agency.

Great and dependable people that know what their doing, very professional.

I have been insured with Allstate for many years. Premiums are deducted from my bank. So far no problems.

Tyler and his staff are wonderful extremely professional as well as helpful. Whenever a person needs assistance during or right after a crisis you can count on them being there for you. Lloyd A Johnson

I call Tyler’s office with everything from simple questions, to advice on complicated issues, and have always been satisfied with the honesty and knowledge of both Tyler and Corey.

I’ve always had great experiences with Allstate. My agent and his team are always looking out for what’s best for me and my family. I’m completely satisfied with them all.

Great experience!

Office staff is friendly, courteous, efficient. Agent goes above and beyond to accommodate customer's needs.

Bad claim experience. It took 4 days and 3 phone calls to get the car towed to a claim adjuster. The car was totaled and the amount paid was not enough to replace the car based on year, make, model, and miles.

I will love to see better prices.

positive

The staff has always been prompt and polite. Excellent agency!

It's been great so far.

My experience has been wonderful; you guys always explain everything we have questions about and always fix any issues we have.

Not sure what specific experience this relates to but every experience I've had has been a positive one.

Me siento muy bien y satisfecho trabajar *** ustedes

I had a very negative interaction with this agent. You should be able to trust your agent to be there when you need them. From my experience I don't know that I would trust this group.

Just fine.

Fantastic service from Tyler and his staff

Fine

Okay, I felt Allstate kind of nickel and dime my coverage on the only claim I made for roof damage after a tree fell on the roof. I had better coverage with Lloyd's on other properties. Ken

They are always very nice and helpful and alot of ideas and funny and know there jods

Lady that's sits at the first desk was helpful and very quick with making the changes that I needed on my policy

My monthly payments went from 80 dollars to over 100 dollars without notice. When I called to discuss, I was told I would be contacted by Tyler the next day, I never received a call, and still have not to this day. I am very disappointed. Call me ASAP 5127361191 - Gregory Lesson

I highly recommend the agency They are always very helpful any information we need always pick up the phone never have to take to an automated system Cory is a very good representative for Allstate

excellent customer service.

It has been real good so far.

It takes 2 visits from an adjust, on average, to get a true and honest assessment. Had that happen in two instances over the past 5 years or so. Seems like a waste of my and your time. Had a situation recently where the recent roof install performed by a roofing company acceptable to your entity was not done properly. We were told it wouldn't be covered by the insurance and to contact the roofing company. That company is no longer in business and we still have the shoddy workmanship to deal with. Considering our line of work is not inspecting contractor work, obviously we didn't know what to look for and assumed the company was reputable enough since Allstate was willing to pay them thousands of dollars to perform the work. Now that more of what "should have been done" is discovered, we still plan to file another claim and report the multiple leak issues with the roof but considering our work schedule, this will have to be arranged at a different time.

Allstate has been great up until recently. They advertise a safe driving bonus which I've never had a wreck and never received, however my insurance went from $120 to 145 a month. I don't understand why when I've never had a wreck and I'm almost 35 years old.

Good communication from your office

The most important quality I appreciate when doing business with a company is honesty! I truly believe the young lady who has assisted me possesses this quality!

I find the amount of emails you send very annoying. I don't want to set email I get for you into spam because it may be important but usually it is more or less crap.

Disappointed. I feel there is too much solicitation for investments, recruit new customers, etc. I miss the personal touch from Jimmy. The last time I called I wasn't recognized as a client. Corey tried to explain it away saying she had never talked to me. Not true. She has talked to me several times, including just a few months prior to that phone call when I needed a new roof.

I keep asking that someone change the email to my name (Cammie) this is an email only I read and an email I had long before Eric was in the picture. It's a small but irritating thing. I don't understand why it was changed and can't be changed back. Our rates were very high so we changed to AAA for auto and would have changed for home too if it were such a hassle.