Vinnie O'Sullivan Insurance Agent

We had to call back multiple times to get the correct month on our new card. Quite frustrating.

Sometimes my insurance premium keep going from one premium to a higher premium.

It has been a very easy experience purchasing homeowner's insurance through Allstate.

very positive , All questions were answered and assistanta was provided almost immediately pertaining to the transfer of my Allstate accounts from Pennsylvainia to Delaware .

Very professional and courteous

Appreciate the outreach from Craig. He is proactive and follows up, something unusual based on my years of experience with other agents.

Helpful agents deciding coverage needs and didn't pressure or upsell.

When I locked myself out of my car, my agency representative was prompt and courteous. He called Roadside service and they quickly responded. I am very grateful for the help. Thank you.

GREAT!

You guys are very easy to deal with. I am happy with allstate.

it was fine, good follow up

Its good service

I have had a very good experience with the company. Customer service and urgency of the customer needs have both been great. The staff is very helpful and kind All over good place to do business with.

The support team at the agency are very respectful and supportive. Like working with them. They provide ideas to lower your insurance rates.

Nice agents for Auto and Home Insurance Business.

I was insured with State Farm for over 20 years and my premiums were steady going up. I made one call to Allstate and spoke with Craig Streit and my insurance decreased by at least half for the same exact coverage. Craig has been great! He is very knowledgeable and professional.

Very professional and answered all my questions that I had at the time.

Not competitive in policy pricing. Exactly the same insurance was $500 cheaper. Plus enrollment process is laborious.

Our needs were met

Thank you for getting my insurance for my Lexus. Your office has always been helpful and friendly. Ed Bowler

The rep explained everything very well.

Service is good. Rate increase from Allstate caused me to change auto insurance.

Professional atmosphere, agents know their stuff and I was able to improve my coverage at no extra cost than before.

This was great. The whole staff was helpful, the process was simple, and most of all, I’m very pleased with my policy.

No problems

Very professional and paid attention to detail, entire staff friendly

Prices were very competitive and the agent was very helpful and informative.

They are wonderful to work with.

☺ I haven't really had a bad experience with this company. I'd I call them the office e a question they are all most helpful

disappointing. was told homeowner policy cost change of $55 some dollars was due to having 2 porches on the dwelling vs one provided with initial data. This 2nd "porch" is a staircase that provides exit from rear of house, it is not a "porch" The landing portion is approximately 4'x 6' with 4 steps permitting exit from the rear sliding glass door. The cost of insuring this at that price point is absurd. This was an unwelcome surprise and reflective of a dismissive, unresearched response to a supposed "valued" customer. After discussion an additional reason was added for the rate change. The sq. ft. of the dwelling was larger than reported, 1936(?) vs 1904. $50-some/yr to insure a delta of 32????

staff was excellent. .explained the coverage in detail, and made some useful recommendations on additional coverage. Rates are reasonable and overall experience positive

Your representative was very helpful

You have a very nice and knowledge staff working for you I enjoyed my experience with them

Friendly staff, good communication on services and great follow up

I always feel like I am greatly appreciated as a customer. Everyone goes above and beyond.

It bwas Great !!!

We asked a question about our policy and never received a response.... Our policy as increase on a truck that is hardly driven.. I left Geico for a more personal experience but considering switching back

very knowledgeable people and very helpful. Major difference in our experience with u vs our agent in PA.

Everyone was helpful and the transition went smoothly. All questions answered great service Josephine

Amanda was very helpful. She answered all of our questions and was very professional

very professional and customer service is excellent

I had Hartford before, it was nice working with someone local. Amanda has been very helpful.

Very good in every way

Talked with Craig and went over my home and auto policies with him. He was attentive to my questions and fully explained in detail the specifics of each one of them. Very much appreciated since it is hard to go through the written pages. he also suggested possible alternatives down the road.

Love the agency. Don't love all the emails Allstate Insurance Company sends. I understand the sales importance of 'keeping your insurance company name in front of clients frequently' but people are busy these days and all your emails are annoying.

Very helpful !

Everybody I have dealt with in the office were incredibly help full

Love it! Plan on getting life insurance threw allstate soon

Your doing great !

Great! Amanda made our transfer easy and enjoyable.

Knowledgeable, friendly and accommodating. Would recommend to all.

very easy to work with

Good experience, great rate.

I know all state give to them customers a check for good driver. That is true? I will wait for.

Great service and good prices. Offering a variety of bundled services

Very professional, helpful, and pleased with service.

Very helpful. Knowledgeable staff. Easy to get policied

Coming into your office is always a pleasant experience. Craig helped us immediately and answered all of our questions. Thank you !!

Always fast, efficient service, fair rates.

I was very happy with the service I received. I needed home owner and to change my car insurance from New Jersey. This was done without any problems. I am also thankful for your office resolving the issue I was experiencing in getting a refund on my renter policy.

you guys are very nice, great customer service,i love to deal with you all.

Excellent customer service!!

Well informed. Great customer service. Easy and quick payment options.

The transfer of insurances from Columbus, GA, from where we moved, to Millville, DE, went smoothly. The first part of the process was that our Allstate agent in Columbus, Donna Williams, of the David Askew Agency found the O'Sullivan Agency here for us. Here, our new agent, Craig Streit was efficient and very helpful in all facets related to particular questions and actions required with our four categories of insurances with Allstate. And he is quite personable. It's these kind of caring people and their excellent service that have been the key reason I have remained an Allstate customer for 47 years!

My experience could not be better! You, and everyone in your offices, have been more than cooperative and willing to do everything possible to take care of what I need. I look forward to working with you in the future. Thank you, so much!

What a pleasure to have Vinnie O'Sullivan as my ALLSTATE Agent. Whenever I call the office -- giving my question immediate attention is the norm! With e-mail it is the same. I am very fortunate to have Vinnie as my Agent.

I found your service very responsive and helpful in all respects . A pleasure to work with and a timely , friendly , result . THANKYOU !

Very professional service. I couldn't be in better hands

I worked with Amanda for one phone call then I spoke with Diane for the rest. They were both very pleasant. Diane was helpful and explained everything so I would understand.

So happy to have a local insurance agent to handle our needs personally. Craig was so helpful & professionsl.

Very helpful

It was very professional and caring agency

The only feedback I can give you is I'm satisfied with Allstate. But what I don't like is all the emails and all the surveys I'm asked to do all the time if I have a problem with the insurance I will contact somebody thank you

The process went very well with all the information required to process three policies. Thanks so much for your efficiency.

Great

Nothing but, the upmost friendly and knowledgable staff I have dealt with regarding all my insurance needs. Great Job! and THANK YOU for all your help. I would certainly recommend friends and family to your agency.

Awesome and easy!