Your World Insurance Services, LLC

All good but constant reminders for feedback is not good business

All was/is ok. ..my many years of coverage with Allstate and Sam were very good as he was very accommodating and helpful and rarely received calls and questions unnecessarily which worked well for me. I actually had two teenage drivers through some of that time without a hitch! The staff were friendly and very personable and this is a rarity today. I could insure my home and autos for less money but for now will stay with Allstate.

My husband Sam and I have been with Allstate as long as we’ve been married. We’ve had 2 accidents over the years, Allstate has always gone above and beyond for us. We’ve shared our satisfaction with Allstate with many people, hopefully for them they listened!!!! Our local Allstate office is Sam Mineo & Co. Theyre awesome.

Very professional.

The experience was great. Really good people that care about you.

Mrs Dole always provides outstanding customer service, and the ladies on her support staff

satisfied

Atrocious. Rate was unfairly increased nearly double after an extremely minor bump incident. The rate increase exceeded the total value paid out by Allstate on the claim. After attempting to make any reasonable adjustment, I was given no assistance. I will work to eliminate all policies with Allstate, and would highly discourage anyone from doing business with Allstate. It saddens me because prior to this I always used them with multiple policies, and valued their service.

I was very satisfied with the service I was provided with at this location. The people there answered all my questions and offered me various options for my financial needs.

VERY GOOD

Best agent in town! Always helpful and always makes sure my needs are met!

Stacy and her team do a tremendous job serving the needs of their customers and community

A pleasant experience, no complaints.

I'm very happy with Allstate! Linda

As of today’s date, 2/10/18, my request made on or about 2/31/2018 has not been accomplished.

Great fast and easy

thanks for all your help this year

The Staff members and agents have great customer service. They are always very helpful and kind.

Awesome customer service. Very efficient.

This office is very helpful, friendly, and has great customer service!!

Very friendly, knowledgeable staff and great service!

This agency has the best staff, they always provide great customer service.

Satisfied!

Great Staff. Awesome customer service. Very efficient.

I am satisfied.

A very professional and responsive staff. I would highly recommend them.

Claims responded quickly and handled things well

I ask a question and the lady answered it.

The person I spoke with over the phone was very friendly, professional and understanding about what we spoke about.

Stacy and her team provide great customer service and always take the time to explain each policy in detail so I know what I'm paying for and what protections I need. Highly recommend!

I can truly say that Stacy and her entire staff truly care. What an incredible group of professionals.

Susanna was very patient and courteous to our needs, feel she gave us the best coverage at a great price.

Excellent

Awful customer service! I was on the phone with hannah or anna whatever there name was and they were extremely rude an disrespectful! The agent kept sighing an kept telling me "how do you not know that?" In a rude manner! I felt like she did not respect me as a new possible customer kept smacking her lips at me an was getting irritated when I was asking questions in regards to the policy and the quote she gave me. VERY DISRESPECTFUL! RUDE! UNPROFESSIONAL! NEVER IN A LIFETIME WILL I EVEF EVER!! RECOMMEND ANYONE TO GO HERE NO ONE DESERVES TO BE TREATED THIS WAY ESPECIALLY IF YOUR. A POSSIBLE NEW CUSTOMER!!!!

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I was helped by a very hard working lady Marcella. She was able to lower my premium and we are going to work on other possibilities later.

I am super happy with Allstate Insurance

Geico the worst customer service I have ever dealt with, I was lied to, mislead, stonewalled, strung along and decided. My wife was hit by an uninsured motorcycle who did not have a motorcycle license and was on a friend's borrowed bike. He t boned her hard enough to set off the side airbags. You guys are trying to screw us out of the full uninsured motorist coverage that I paid for. I am stuck with a car that YOUR adjuster said is unsafe to drive and not enough money to fix the car, pay for my out of pocket towing and transportation costs since my wife was hit over 34 days ago! I will be telling everyone I know not to ever use @geico for anything. And I will be posing it on every geico related page and post and also on all of your COMPETITIONS PAGES in case anyone is even thinking about paying your dishonest corporation money. Maybe the account administrative for @geico can get Joe Flowers to return my many phone calls and voicemails....

Excellent Service

I really enjoy working with Stacy and her team. They are very professional, helpful and knowledgeable. I was expecting to pay more than my Wananeesa policy and found that Allstate was more competitive. Thank you Stacy and team!

Experience is just fine. I have no complaints. Action on auto insurance modification was fast and pleasant. I thank Susana for that.

My request quickly accomplished- no problem.

I don't do surveys bcuz I worked for the gov. For forty years and we did nothing but surveys so I'm retired no more surveys

N/A

Being that another Allstate member caused the accident, the spped of processing claim was seamless.

It was a first meeting with Stacy, and we thought it went very well. She was very friendly, and we had an easy conversation about our insurance situation. She discovered that there was some information missing in the computer records of our account, and spent the time needed to bring everything current. We left feeling that our new agent was very capable and forthcoming.

Always a positive experience. Thanks!

Good experience overall. Allstate needs to educate agents and staff on new programs before requiring them to offer new ways to save to clients. If Allstate doesn't know how they work neither will the client.

Very unhappy with agent Stacy Boyle. Have been a customer with Allstate longer than I can remember. Think I've only had 2 agents. First one retired so we went to Sam Mineo. Was very happy with both. Sam and his staff were always helpful, friendly and treated us like family. Listened , never talked down to us. Was surprised to hear Sam had retired. But still had Darlene and Gina to help. They were the only ones that seemed to be willing to help during the transition. Recently learned they were both gone. Now there is no one in the office that has the very good customer skills they had. Very unhappy with new agent Stacy Boyle and staff. As a long time Allstate customer I expect the same friendly non pushy customer service as I've always had. Not possible with this agent and staff apparently. Moved to a new agent.

Great agent!! Highly recommend!

Stacy takes a huge personal interest in her clients. She is laser focused on educating clients about their risks so they never have a surprise when they have a claim! Top notch agency.

Stacy and her staff are top notch. Very knowledgeable and helpful!

Excellent agent! Eager to help your family.

I have had no complaints! Never have to wait to speak to someone, my issue is dealt with immediately and with a cheerful attitude! I especially like the emails about services based on questions the office has received. The earthquake one was particularly insightful!

A big thank you to Stacey and team! Never have to wait to speak to someone, my issue is dealt with immediately and with a cheerful attitude! I especially like the emails about services based on questions the office has received. The earthquake one was particularly insightful!

Stacy is an excellent agent! She has an awesome staff and they are always eager to help. Highly recommended!

so far everything is ok

Loved how quickly I received a response from my agent.

New with Stacey after Sam Mineo retired. All is good. Have known Gina for years. wn

We still have not got the milage form please email thanks

OK

The staff makes me feel appreciated. They are committed to service, not profit.

Very pleased.

Very kind, fast and friendly staff

Sending out a big thank you to Stacy Boyle and her team for reviewing my policies and helping me save some money. Their service was excellent and very simple for me to make the updates and changes. I would highly recommend you take a few minutes to have them help you too!

Stacy knows everything you ever would want to know about insurance. Very knowledgeable!

I have been very happy with this Allstate agency. They have worked quickly to add and remove vehicles from my policy (this happens all the time thanks to my car loving husband!), and their rates are very competitive. They have even emailed proof of insurance directly to dealerships during the car purchasing process. I highly recommend them!

Great customer service! I was able to get affordable renters insurance. Keep up the good work.(:

Your World Insurance Services with Stacy Boyle, has such a great team with amazing energy ready to help as soon as you step foot into the door. I will definitely recommend this Allstate Office, especially being the only one that's open on Saturdays so local!

I've enjoyed working with Your World Insurance Services and especially Stacy Boyle. She and her team have helped me build my business to where it is today.

Great staff. The representatives in the office are attentive and efficient.

Great insurance agency! Every person that I've talked to are very informative to every question that I asked. My rates are great as well as yours will be too! Darlene was very professional and helpful when I spoke with her on the phone.

I LOVE ALLSTATE. IN THE BEST HANDS! THANK ALL YOU GUYS FOR ALL YOUR HARD WORK AND EXCELLENT CUSTOMER SERVICE. LOVE YOU ALL! KEEP IT UP. ALLSTATE CUSTOMER FOR THE REST OF MY LIFE.

Such a warm and knowledgeable team! Thank you for completing my insurance review!

Stacy and Allstate are the best when you need help for everything they are there. They make sure to get what you need Allstate all the way. \ud83d\udc97

hi they call me big d 4 big dave and i lived in ca. most of my life other then vietnam i was a green brea in special force we was the best of best so that was told// not very meny of us came back so yes i been to hell and back that is what is left of me lol//what iam trying to say is its nice to have someone to fight for you wen you need help and i did need a lot of that help ADRIANAS INSURANCE was my special force they fought the good fight and not like nom, they won the battle for me i lost my other insurance trying to save some money well that story did not have a happy ending at all. so after getting all my money they did not even insurant me they said they did not even no me????????????? so all i could do in my truck was seat in it and listen to my stero and pretend i wasdriveing in my truck that i just put in a new engine in my babby i did get good gas millage sitting in my drive way not much fun right? so one day i was felling sorry for me looking in papper thepenny saver i found ADRIANAS INSURANCE AQND THE FIGHT WAS ON JUST TRYING TO FIX THE MEAS I WAS LEFT ON MY SO CALLED INS. FOR MY TRUCK I RECAVED NOTICE OF SUSPENSION OF MY REGISTRATION AND THAT HAS TO BE SOMETHING NEW RIGHT AT LEES IT WAS TO MY SO ADD A NOTHER 14 DOLLARS TO THAT BUT LET ME SAY I DID NOT HAVE TO EVEN HAVE TO THANK ABOUT THAT OR DO A THING ADRIANAS INS. DID IT ALL AND SAVED ME A LOT OF MONEY AND I NO LONGER SET IN MY DRIVEWAY PERTENING THAT I WAS ON THE GO I WAS ON THE GO AND IAM A NEW MAN NOW THAT I CAN DRIVE MY TRUCK WEN AND WEAR I WANT TO GO LIFE IS GOOD THANKS TO MY GREEN BREA SPECIAL FORCE ADRIANAS INSURANCE IAM LIVEING GOOD AND SO CAN YOU IF YOU DO AS I HAVE DONE GAVE THEM A CALL AND SEE THE GOOD THEY CAN DO FOR YOU BIG D 10-14-08