I had an excellent experience at iShya Spa. Although the place is small, it is clean and well decorated. I came to iShya for laser hair removal and eyebrow threading. The hair removal was completely painless and after six sessions, my legs are as smooth as can be. The eyebrow threading was also done perfectly. The people working there were friendly and efficient. The only issue I noticed was that there aren't enough rooms for more private procedures like laser hair removal, bikini waxing, etc. However, I will definitely come back!
Horrible experience at the Novi location. My eyelash extensions were poorly done and fell apart immediately. I will never return there again. Beware aware of the threading process. I had bump and sores on my face for days. Beware. I confronted the staff about the service, but they made excuses and said they've never had an issue like this. I received a credit that I do not intend to use. They don't deserve any stars, but Yelp needs a star rating. Negative stars should be an option.
Their facials are the worst. I am 26 years old and i get facials every month but i like to search for good deals. This place specialize in eyebrows, Mariam is good doing eyebrows. I got one of their Groupon deals (European facial for $37) The owner with white jacket acting professional did it for me. All she did cleansing and wiping my face with water sponge and hot towels and baby oil. (Yes baby oil) After I complained about this facial service she told me about microdembration ,that I will see better results and the procedure is 15 min long. She did it for 4 min and stopped and when i asked her, she said that it's 15 min with cleansing process. The cleansing was part of the facial. Than she started talking about their laser procedures that u see better results. She wanted to keep selling me her unwanted service. Anyways, I had facials done before and this is the first time I actually write a bad review about facial.
I have had few laser hair treatments in the past at a Med Spa in Novi; It was painful and the result was not significant. Therefore, I was looking for a good place to do rest of the laser hair removal sessions. I am lucky to find iShya Spa at the Twelve Oaks Mall, Novi. I believe, I found the perfect solution to complete my rest of the hair removal sessions! iShya Spa has the latest technology and amazingly, there is no pain at all….! I see remarkable results within a few days. Clean facility, friendly staff, and reasonable pricing. The only negative aspect is that it's hard to find the Spa as it is located behind the escalator next to Macy's.
Had a European facial here. It was advertised as 'relaxing', but what I got was a hard sales pitch for laser treatments and eyebrow threading. The woman wore gloves that crinkled and reduced the relaxing massage sensation as she quickly applied the different products. I won't be back.